Return Policy

1. Eligibility for Returns:

• You may return items within 7 days of the date of delivery.
• To be eligible for a return, the item must be in its original condition, unused, and with all tags and packaging intact.

2. How to Initiate a Return:

• To initiate a return, please contact our customer support team at [email protected] or +91 7057923102.
• Provide your order number and a detailed reason for the return.
• Our customer support team will guide you through the return process and provide you with a return authorization if applicable.

3. Return Shipping:

• You are responsible for shipping the item back to us.
• Please pack the item securely to prevent damage during transit.
• We recommend using a trackable and insured shipping method.
• Shipping costs for returns are your responsibility unless the return is due to our error or a defective product.

4. Inspection and Processing:

• Once we receive the returned item, our team will inspect it to ensure it meets the return eligibility criteria.
• If the return is approved, we will process your refund or exchange within 7 business days.
• Refunds will be issued to the original payment method used for the purchase.

5. Refund and Exchange Options:

• You can choose to receive a refund to your original payment method or store credit.
• If you prefer an exchange, we will send the replacement item as soon as the return is processed.
• Please note that some items may not be eligible for exchanges due to availability.

6. Non-Returnable Items:

• Certain items are not eligible for return, including:
• Items marked as final sale.
• Personalized or custom-made products.
• Undergarments and swimwear (for hygiene reasons).

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately.
• We will arrange for a replacement or provide further instructions on resolving the issue.

8. Contact Information:

For any questions or concerns regarding our return policy, please reach out to us at [email protected] or +91 7057923102.